Bookings can only be accepted more than 5 days in advance. Guests are encouraged to book at least 2 weeks in advance to guarantee availability.
Bookings can only be accepted from Samurai Snow guests that have already booked accommodation.
Bookings are not confirmed until you receive confirmation from Samurai Snow via email.
Bookings are subject to the Samurai Snow terms and conditions.
Requests for changes or cancellations should be sent via email to info [at] samuraisnow.com
In the case of delayed flights, Chuo Taxis will wait for the guests. In the case where guests are delayed for reasons other than delayed flights (e.g. missed flight), 100% cancellation fee applies or if late by more than 45 minutes, Chuo Taxis reserves the right to charge a waiting fee.
For Taxis from Nagano Station, there is no charge for delays on 0-30 mins, for delays of 30-60 min a JPY ¥4,300 waiting fee for Medium Taxis and JPY ¥5,850. No show after 60 min leads to automatic cancellation with no refund.
Payment & Cancellation Terms
Payment
Full payment via the booking portal is required to complete the booking
Cancellation
75 days or more prior to the transfer date: 25% cancellation fee
30 to 75 days prior to the transfer date: 50% cancellation fee
Within 30 days of the transfer date: 100% cancellation fee
"Cancellation" includes changes that reduce the overall value of the booking.
Refunds are made in Japanese Yen. The amount that you receive in your home currency may differ from the amount you paid in your home currency due to exchange rate fluctuations.
Nagano Kanko Taxi Booking Terms & Conditions
Bookings can only be accepted more than 5 days in advance. Guests are encouraged to book at least 2 weeks in advance to guaratee availability.
Bookings can only be accepted from Samurai Snow guests.
Bookings are not confirmed until you receive confirmation from Samurai Snow via email.
Bookings are subject to the Samurai Snow terms and conditions.
Requests for changes or cancellations should be sent via email to info [at] samuraisnow.com.
For Taxis from Nagano Station, there is no charge for delays on 0-30 mins, for delays of 30-60 min a JPY ¥4,300 waiting fee for Medium Taxis and JPY ¥5,850. No show after 60 min leads to automatic cancellation with no refund.
Payment & Cancellation Terms
Payment
Full payment via the booking portal is required to complete the booking
Cancellation
75 days or more prior to the transfer date: 25% cancellation fee
30 to 75 days prior to the transfer date: 50% cancellation fee
Within 30 days of the transfer date: 100% cancellation fee
"Cancellation" includes changes that reduce the overall value of the booking.
Refunds are made in Japanese Yen. The amount that you receive in your home currency may differ from the amount you paid in your home currency due to exchange rate fluctuations.
Resort Information
Samurai Snow offers accommodation in a choice of 8 different ski resorts.
If you have not yet decided on your preferred ski resort, please check out our Japan Ski Resorts page, which has a wealth of information on the ski resorts that we offer.
Niseko and Hakuba are the largest ski resorts each with multiple villages to choose from.
You can search for accommodation in all of the villages within Niseko or Hakuba by selecting “Niseko – Any Village” or “Hakuba – Any Village” OR you can search by village, for example “Niseko – Hirafu or Hakuba – Happo One.
More information on each Niseko and Hakuba village can be found on our village guide for each ski resort:
The light blue bar at the top of the page shows the price and availability status of the accommodation (Available OR Enquire for Availability) for the stay dates listed.
When changing the stay dates, be sure to click the Update button to get the price and availability status of the new dates.
Where a discount is on offer, the pricing shown has the discount already applied.
Checking Availability
If the availability status is “Enquire for Availability” you can check availability by clicking on the “Enquire Now” button and submitting the accommodation enquiry form.
Please ensure you select “I/we would like to Check if this accommodation is available” in the first field of the form.
We will respond to you via email to confirm the availability status within 24-48 hours.
Booking
To proceed with booking the accommodation, click on the “Book Now” button and submit the accommodation enquiry form.
Please ensure you select “I/we would like to Book this accommodation” in the first field of the form.
Within 24-48 hours, we will send instructions to you on how to pay the deposit required to secure the booking.
The price of bookings is fixed in Japanese Yen but you can pay in your home currency.
